We kind of take for granted what they do since, you know, it's a store. But they're in search, they're heavy into data analysis, they've innovated in interfaces, payment processing, they've had community generated content since before we called it that, they've pulled off one of the most effective infrastructure platforms, they're redefining publishing and content distribution. And they have a great reputation for customer service.
Another thing I like about Amazon is that I have a pretty good idea of what they're collecting all of my data for and it's something that I'm pretty comfortable with.
I feel like they kind of get left out a lot of times when people are thinking about serious online innovation.