That's what I don't understand. What is this "rift"? What is the chasm, and why is anyone on the side across from her?
Later, it was discovered that she has a history of escalating potentially high-friction issues instead of trying to resolve them. This did not win her any sympathy.
While using mob rule may be a reasonable second alternative if the existing structure is corrupt and unresponsive as it can change who is in power, it is not an acceptable first solution.
I find a certain amount of delicious irony in the idea that somebody who tried to shame people using mob rule wound up burnt by a different mob. Shame there was so much collateral damage.