It's surprising that there still isn't a sure-fire defense against a DDOS attack.
Sure a server does crash once in a while but it's not because they purposefuly did overload it.
The DDoS attempt trafic is dispatched left and right just like regular trafic and doesn't affect the normal behavior.
It's more like the single truck can hit any of the 1000000 flying bycicles.
: )
Consider the fact that each of those companies has many services, which can vary widely in usage and capacity.