Google is getting better at what Apple does best faster than Apple
daringfireball.net
daringfireball.net
Truncating the sentence for the title changed the meaning to something much bolder.
Recently I developed an app for Android, but when using the toolkit and testing on a real device I realised how much stronger Apple is in the department of software design.
That's not to say I don't like certain products of Google. I appreciate Gmail very much and I'm very likely to use AppEngine in the near future for a mobile game I plan to develop. I just think Apple is much better when it comes to UI design.
I'm considering moving away from Google Apps, because besides GMail, most apps are a weak and seem to have become stagnant. Google Drive, which we had been waiting for for half a decade, is still buggy, clunky and unreliable. And don't get me started on the UI and the complete inconsistency between various apps.
Yes, Apple has been consistently shite when it comes to online services, and Microsoft entered the game way too late. But I don't think Google has such a major advantage in anything else but search.
I'm pretty much an Apple hardware devotee (iPhone, iPad, MBA) but their services are terrible. iCloud is Kafkaesque; iTunes Match is essentially a scam.
I agree that Google is by no means a paragon of great services (I'd actually argue that Amazon is poised to be the service king, except AWS is such a narrow vertical) but they're leaps and bounds past Apple and Microsoft.
The hugest advantage is not having to manage all of that music on all the machines in our house. We just have one backup somewhere in case we need it, and then everyone syncs with iTunes Match just the music they want on their personal device.
I have no trouble with playback on iOS. But I don't tend to stream, I tend to sync the songs I want to the device and then play them.
The one time I did have problems with iTunes match was a period where we rented a house in rural mexico. We were using some sort of fly-by-nite mexican ISP, and iTunes match had a lot of difficulty. It was really inconsistent and it sounds like this is what you experienced.
I suspect the issue there is that certain ports were being blocked, or that the ISP couldn't keep a consistent connection (Though loading web pages was fine, longer streaming connections like watching video were not.) I think iTunes match is probably sensitive to needing specific ports open and isn't great at falling back when they are blocked, or isn't great at handling frequent interruptions in the net connection (even if they are short.)
Mail- Google has gmail, Apple has iCloud mail. Both have "web 2.0" UI's. I think here Apple wins hands down. Apple's support of sproutcore (what became ember.js) has given it a great lead in the ability to do great web apps. And apple's iCloud.com mail app is a good example of this.
Google "Office" vs. Apple Works - Apple wins again here in my opinion. Numbers, Pages and Keynote are much better experiences than using google's products thru the web, simply because they are native and can take advantage of better APIs. Both products provide ubiquitous storage of your data, so you can access your documents from your iPhone or your laptop. I wouldn't say Google is ahead on services there, but before Apple released iCloud they were.
I really don't think Apple has done a bad job with online services. Certainly not when compared to google. IF you look at iTunes Store-- which is actually an web service-- it is larger than anything google has, except maybe google search, depending on what metrics you use.
It's been stable and robust and usable with great UI since the store was first launched. It's certainly sold more goods than google and made more profit than amazon, I bet.
Apple took the lead with web development way back when it was NeXT with webobjects which was the first modern web development framework. They again have had the best product with sproutcore, dashcode, etc, though they've been a bit inconsistent. Its only recently that google's really tried to produce web development tech, and while go is a good attempt at a language it is written by people who felt comfortable enforcing a religious design choice on every programmer! (namely where the brackets go. I'm fine with people putting them in the "wrong place", I can still read their code. Let them do as they like, but forcing me, at the language level, to do as the language designers like? Well, that's just being assholes, and I won't use the language because of that (not to mention its crap design in some key areas.)
Where google's clearly winning? Ideological propaganda. The whole "open vs. closed" campaign has people actually believing that Google is good and Apple is evil. Apple which has never spied on its users or sold them out to advertisers.
Umm, iAds?
Google has been producing and releasing web development libraries and tools for years not "recently".
Mercedes Benz demoed the technology nearly 20 years ago and will be shipping cars along with Audi, Volvo etc en masse over the coming years. In fact every single notable car manufacturer has had their own program in place for decades.
Secondly, nobody knows who is leading the industry. But we know it's not Google since all of the car manufacturers have their own programs in fairly advanced stages. And due to the consolidated nature of the industry key technologies are shared within the groups. So if Google has no one interested in their technologies and they don't make cars then how will they ever lead anything ?
People seem to think it's a competitor to the iPhone, but it's an ACCESSORY that needs and iPhone to connect to the network.
Worse, it has no technology (other than miniturization) that hasn't been done many times before-- I first saw a "glass" type system in the 1980s.... and that one actually had a computer on board!
I personally don't think it's a competitor to the iPhone, and I haven't seen this opinion around as well, so maybe it's an opinion shared just by Apple evangelists?
I've seen mp3 players, laptops, software stores and smartphones way before Apple did them, so should we blame Apple for being a copycat? Let's wait and see if it reveals itself as useful or not.
I give credit to MSFT for ... finally, after 2 decades... trying to innovate. I don't think they will be successful with these products, but possibly they can iterate on them until they are successful.
This is a lot more than google has done, and you're right, people should make the comparison to 1990s Microsoft which used FUD to kill innovation in the industry.
Fortunately, Balmer seems to have killed that ability in 2007 when he said there was no chance the iPhone would be successful.
Maybe MSFT has turned a corner. And unlike google and everyone else, they actually have a license from Apple to use multi-touch, etc, so they're actually legitimate competitors.
Which amounts are those?
Meanwhile, Apple is investing $10B this year in CapEx, and while a couple billion of that are for server farms, the new HQ and store upgrades, many billions are going into the equipment and tooling necessary to make Apple products.
People seem to think you just call fox con and say "I want 100 million mobile phones by monday!"
Apple's "R&D" includes the investment in being able to scale a manufacturing business to the point where it can sell twice as many devices as the previous year, for several years running.
This is under appreciated by people who look at no-sales devices like the google Nexus and claim that google is in the lead by some arbitrary criteria.
[1] http://patrickbgibson.com/post/36041799210/apple-and-twitter
Anything from phones, mp3 players, monitors, tablets, laptops etcetera, they all look cheap, plastic and designed without love and attention to detail. And yes, that includes Google's Nexus range, which aren't ugly but won't win any awards either. It should be possible, look at B&O or Loewe in TV and audio for instance, albeit that they sell at a premium way higher then Apple's. And by the look of it, it's not others they haven't been trying to imitate Apple (hence the lawsuits).
As far as I can tell, getting design right is very, very hard, and takes a broad commitment to excellence most companies are lacking.
And if one company has very conspicuously ignored design and the basic notion of delighting their users with products that aren't just functionally great but make people fall in love with them, it has been Google.
The design of the latest Chromebook is a huge leap, surpassing manufacturers that have attempted to match Apple for years, and comes completely out of left field from a company has so far shown little sign if even having any feeling for design.
For instance, Apple's stores are still powered by WebObjects because WebObject is still one of the best web frameworks in the world.
Do people say that Amazon is "bad at the web" because obidos and gurupa were designed in the 1990s? They're worse than WebObjects by a wide margin. How about all the companies whose web services are from the 1990s?
Including google!
The rest of his examples are cheap shots or simply based on ignorance.
For instance, Game Center having trouble under heavy load is an exceptional event not a daily occurence, and lets not forget the weeks of cummulative time that google has had gmail down because of issues over the years, and all the mail people have lost and the fact that google will just blackhole people's accounts for no reasons and then when it happens you have no way to get your data back.
The rest of it is misunderstanding or misrepresentation.
In other words, this is just more propaganda in the endless google good, apple bad, ideological war that was started to try and cover the fact that android is a blatant ripoff of iOS.
i am loyal user of chrome, gmail, search, youtube, maps, picasa - in this order. none of which is younger than what, 5 years?
innovation in those items? gmail got a new UI, but else?
where are the BETA products? used to be the awesomeness of Google. ever since Page took over, they've been killing the small, useful things. ok, they want to be apple. google glass, cars, chromebooks - big ambitious things, big bang approach. nothing below 1500 usd.
of course there is android, but that one is slipping away - samsung, amazon, chinese manufacturers - all are eating it up and taking ownership.
how come amazon is the premier cloud provider, not google? how come dropbox is the premier storage provider, not google? they are moving from a (ad-supported) knowledge company to a product company. more money there i guess. still makes me sad.
Priority inbox? It's pretty useful.
Try that with iCloud mail or any other Apple service. They look good, work well but may feel restrictive after some time!
[1] https://plus.google.com/u/0/100132233764003563318/posts/b36w...
However, I feel that there is a big problem with Google: Customer Care.
So what's your point? Acquiring is bad?
I remember someone linking to a video of Google Now (maybe it was Gruber)and commenting, "How fast should Siri be? - This fast!"
Google can put a voice over their search interface and boom, they have a Siri alternative that works on any platform(though for web only, but it can integrate with Chrome and Android very easily). Just imagine asking your Chromebook to create a new appointment, that would be a nice feature. Or just asking Chrome to do it.
The only problem with Google is that they do not have any customer care! When things go fine, everything is well and good. But one day when your GMail account suddenly stops working and gets blocked, you have no human to talk to!
> The only problem with Google is that they do not have any customer care!
> you have no human to talk to!
I think you just solved google's main problem at some point in the future.
Isn't this already done? www.google.com, click the mic in the search box.
Also the Google Search app on iOS has similar functionality.
Yahoo's culture conditioned by a strong personality cult is on par with Apple's own culture. They bring all the web expertise that can compliment Apple.
That's an easy US$25B to spend.
Google has yet to deliver a compelling or wildly popular hardware product to the market. Google is getting really great at propaganda and hype though-- like that carefully set up PR event of brin on the subway with glass.
Glass and this computer are both misfires because glass is just a bluetooth headset with a camera-- it needs a network to work. It needs an iPhone or android device to teather too (and I still think its really going to have bad battery life.)
Same with this netbook-- it doesnt' have a real operating system, and it relies on being connected to the cloud all the time... which is impractical in a lot of ways.
The iPad is the competitor to this device, not the macbook. The macbook is a real computer you can use for development, the iPad you can use for content creation but not really hardcore software development.
The iPad is much cheaper, higher build quality, and doesn't need a network connection to really work.
Google's delivered a lot of products like the nexus, the nexus q that have had a lot of hype but haven't really been big successes.
Until they do make a big hardware success you can't really say they're learning to do what Apple does.
It's not like you just call up foxxconn and say "I want 100 million phones made."
Meanwhile, what google does best is selling customers to advertisers and search.
I'd say Apple getting good at that reasonably fast. Apple's SIRI upended search and was a big jump forward. Apple's iAds has not been as successful, but this is probably due to mobile being a hostile environment for ads (google and facebook aren't having great success yet either.)
Having used most linux distros and Mac OS X (and Windows, but I can't stand it anymore now), unfortunately Linux is very behind in user experience (not just interface, but the whole experience)
Granted, some of this are hardware/drivers issues (like getting suspend/sleep correctly, good wifi drivers, etc)
Maybe Chromebook can make this better.
- Google hand picked the hardware and can provide the best (sw) configuration for it
- Google makes the browser the center of the experience, so as long as the browser works ok, there's very little beyond that (a basic window manager, network manager, basic linux system, etc)
And yes, you're right, it's more close to an "iPad with a keyboard"
I think Siri opens a lot of doors, but 90% of the Siri use I've seen (which I admit is somewhat anecdotal, but still) is hands-free texting & easter eggs ("Siri, where can I hide a body?")
Once Apple opens up Siri's functionality a bit more and makes it actually actionable ("Siri, pre-order my usual Chipotle burrito, please.") then things are going to go crazy.
SIRI is still in the early stages and would benefit a great deal from becoming more of an App platform, but I think that is going to take some time due to the nature of how SIRI works.
Firstly Apple does do services. They run the world's biggest media store, the world's biggest syncing platform and a semi popular email service. Sure they aren't perfect but they can be considered successes for the most part.
And the point about hardware is completely misguided. Apple's true strength has never been their ability to build a well designed machine. It is the fact that they can do it consistently and ship it on a scale unmatched in the industry. All whilst maintaining a huge profit margin.
Until Google can demonstrate that they can actually ship a product and do so profitably then nobody will or should take them seriously.
My point is that Google has a history of being unable to ship anything properly. And until we see them do so and with a sizable profit margin then they shouldn't be considered in the same league as Apple. And the important skill is not making the laptop it's in the supply chain management.
And we are talking about hardware here. They have consistent failures in shipping hardware.
That's not what taligent is talking about.
Apple ships tens of millions of devices in a quarter.
Google's never had a hardware hit, not even close.
That said though, they are starting to do what matters most, build great products... and that is what is the start to market acceptance. Guaranteed success? No... but certainly looking like they are figuring it out.
Okay, let's not get ahead of ourselves here. The Chromebook does have a nice screen, but...
- The Chromebook is almost half a pound heavier that the Air.
- It only has USB 2.0, not 3.0 like the Air.
- It has just a 32GB SSD, the Air has 128GB/256GB/512GB.
- It has just 5 hours of battery, compared to 7 hours with the Air.
- It only has Bluetooth 3.0, not 4.0 like the Air.
- It still starts at $100 more expensive that the Air.
And you know why this works? Because Apple puts sufficiently high specs in their machines so the user doesn't have to think about it, because it doesn't stall or perform tasks slowly.
Besides, this is HN. It's an objective discussion, not a marketing one.
>beauty and slickness and the UX of its software which is where the Pixel does indeed shine
I can't speak for the Pixel here, but OSX is the best OS I've ever used so I would be surprised to see a browser-only OS match that.
As for hardware, the Air is by far the best-designed laptop I've ever seen. I know people are praising the Pixel in this regard but to me it just looks like another ThinkPad. And as far that grey bar jutting out? Come on.
>As for the 32 GB, the Pixel comes with 1TB of google drive
I knew this would be brought up but I didn't want to bash Drive in my last reply. But here we go...
Somebody shared a single .png imagine with me this morning on Drive. I went into the Drive folder they shared it in, it's empty. I reload the web interface, folder is still empty. I try to search for the file name, it's not there. I reload the page again, still can't see the file in the folder, type the file name in the search box, and it finally appears in the search bar and I can open it. When I'm done I go back out, and it still doesn't appear in the folder it's in. The only way I can access this file is now to memorize the file name and search every time.
Not somewhere I'm willing to put hundreds of GBs of data just yet.
And something that's not brought up enough: data privacy. Google employees can view hundreds of GBs of your personal files, photos, documents, etc. on Drive.
With an SSD you know exactly who can access your files, and you can still choose to back up to a cloud service that actually offers encryption if you so wish (which I do).
Drive will most likely never offer encryption because Google makes its money from knowing as much about you as possible.
The pixel is just a web browser.
The correct thing to make the comparison to is the iPad, but even the iPad is more functional, since it can run apps that aren't browsers.
From a usability viewpoint, the pixel is kinda laughable... it's so arbitrarily limited, it isn't even really usable unless you're on a network.
Stated by someone who obviously hasn't used Chrome OS.
Also, it's trivial for a developer or semi-technical user to install Crouton and setup a build environment or whatever else.
(It's Google's 'Chrome')
The iPad costs about 1/3 the price, and it does more and is better made.
Comparing this to the MBA is like comparing a feature phone to a netbook.