Apple Putting The Squeeze On iPhone Developers
kotaku.com
kotaku.com
Look at Handango's terms to see how bad it can get.
“In the event that Apple refunds any such price to an end-user, You shall reimburse, or grant Apple a credit for, an amount equal to the price for that Licensed Application. Apple will have the right to retain its commission on the sale of that Licensed Application, notwithstanding the refund of the price to the end-user.”
My guess is that they are including this in their contracts to allow for punitive actions in cases of things like the $999 "I am Rich app".
Of course, there's still the chance that I'm completely wrong and Apple is intentionally trying to scare developers away from a fledgling platform and towards Palm's WebOS and Android; but I think it's a bit silly to get up in arms about this until there's something more detailed than the parsing of somewhat unclear contractual terms.
(Also, thank you for showing us the section that they're talking about!)
When the poop hits the fan, they have all the legal leeway they want to strong arm you and you cannot do jack. My favorite example of this is the forced arbitration clauses, where you consent not to even go to court.
The average consumer does not have sufficient access access to legal counsel to enter into such contracts prudently.
This whole arrangement is a slap in the face of equal protection under law principle. The relative cost of legal representation for a large corporate entity is nothing compared to me trying to get legal opinion on my AT&T contract (shudder).
Laws & rules are worthless unless enforced equally and absolutely. Once the cops start deciding /when/ to enforce a law, a country is no better than a lawless one.
This is just the contractual parallel to that situation.
Is this part of the contract new or has it been in there all along. I'll be the first to admit to clicking the "Accept" button having only read blog articles about the terms, but not the terms themselves.
It seems that a fair argument can be made for both cases: some apps are clearly $1 disposable toys, while others are $50 business apps. It seems entirely appropriate to have a return policy for the latter category, but not the former.
There's three 'it's in the story. The first is that Apple will start offering 90 day refunds, the second is that devs will have to sign a new contract by the end of the week and the third is that devs will have to pay back Apple 100% of the purchase price of any apps returned (meaning that for every refund the dev makes a 30% loss)
My take - for what it's worth
1. The 90 day refund story is rubbish and demonstrates a complete misunderstanding of the AppStore and what it is. There's very few apps here intended to last more than 90 days. They're disposable, especially the games. You pay $1 and get half an hour's entertainment.
2. There is a new contract, but it states nothing of this 90 day return policy
3. As quoted by gcheong below, it seems there is provision for Apple to claim money back from a dev in the case where they offer a refund, however (as also noted by icey) I think this is more of a CYA clause.
In short, the article is nothing more than flamebait, which it seems I've fallen for :P
"6.3 In the event that Apple receives any notice or claim from any end-user that: (i) the end-user wishes to cancel its license to any of the Licensed Applications within ninety (90) days of the date of download of that Licensed Application by that end-user; or (ii) a Licensed Application fails to conform to Your specifications or Your product warranty or the requirements of any applicable law, Apple may refund to the end-user the full amount of the price paid by the end-user for that Licensed Application. In the event that Apple refunds any such price to an end-user, You shall reimburse, or grant Apple a credit for, an amount equal to the price for that Licensed Application. Apple will have the right to retain its commission on the sale of that Licensed Application, notwithstanding the refund of the price to the end- user."
You can see a copy of the full agreement in this techcrunch article (also posted to HN):