IPhone App Developers Gripe About Payment Delays and Dismal Customer Service

Why is Apple dealing with developers with customer service, they should deal with their developers like you would any business partner.

Edit: There's people who've made millions through their Apps, and likely made Apple millions in the process too, so are these guys treated poorly too?

I always thought Apple had a good reputation for customer service, at least they always have been when I've had to contact them. But that could just be because, unlike most companies, I actually get to talk to someone in the same country as me.

its about time this started getting some attention. i am currently selling just enough to get by (living in SF, with a taste for good whiskey) and its a pain not knowing when the money will come in. it took them over 2 months to deliver my december US earnings. and when i contacted them i just got back excerpts from some template. since its in violation of their contract, i wonder if its grounds for a class action suit? seems a bit aggressive, but they don't seem too inclined to correct things

Welcome to running a business, it sucks sometimes. It's often hard to get paid when you're not a W2 employee. The worst stories here are still better than dealing with most affiliate/ad agencies, who constantly try to shift their terms to net-60, net-90, net-120.. and pay late anyway. It seems like this is the default strategy of all B2B commerce.

The good news is that unlike most people who owe businesses money, Apple is too big to get away with sticking it to their developers for too long, and things will probably improve soon. If not, there's always the class-action lawsuit option..

Wow, that DocStoc embed actually looks decent and improved the page. Usually I hate that kind of thing.

Techcrunch attacking apple? why i am not surprised?