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Comment by criley | Hacker News Reader

Too bad not every Google Apps for Business setup works with Chrome Sync (or most Google software).

My company uses Google Apps for Business, but that basically means web services, because no actual software works. GChat, Chrome, etc all fail to recognize the account.

Yep just tried again: Invalid user name and password. Exact same entry as when logging into email except Chrome fails where gmail.com works. It simply will not accept the name/password of my Google Apps account on any Google software.

What a bummer, was hoping this was a fix for having multiple accounts.

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You don't need to log into Chrome Sync to use the multiple profiles feature. You can even enable Sync on one profile (for your personal account) and leave it disabled on another (for your business account).

You might want to reach out to the person who admins your Google Apps domain, and see if they've explicitly disabled Chrome signin across all organizational accounts. And if so, whether it was on purpose.

To do so, have them visit:

www.google.com/a/cpanel/<your domain>/CPanelHome?pli=1#Organization/subtab=services

...and Ctrl-F "Google Chrome Sync"

Ugh if that's the case, then egg on Google's face for showing the user "Invalid user name and password" rather than saying (before even attempting to log in) "your domain administrator has disabled this feature".

It's also worth noting that "Google Talk" is a dependency for Chrome Sync; If they disabled talk years back, then Chrome Sync will also have been disabled.

If things like GChat and Chrome Sync aren't recognizing your Apps account, your administrator hasn't enabled those applications for your domain (you can turn on/off pretty much every Google service individually on a per-domain basis). I use both on my personal Apps account all the time, so it DOES work if enabled.

are you using your full user@domain.com username to login?

I use it some of the time, other times google balks at that type of login.

That's the only username I have for the Google Apps account: username@companyname.com

Didn't realize there was anything more than possible.

Is it possible that the admin has disabled the service for that domain?

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