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It's still pretty crashy/unreliable for me, about the same as iTunes, for what should be a fairly simple application.

Not to mention it has one of the worst chat clients I've ever come across

It's irritatingly slow starting up for me. Once it's going though, it's rock solid and fast enough.

I opened Steam three times in the past hour and it updated itself every time. Ask me tomorrow and something else weird/buggy/slow will have happened.

It certainly gets the job done, but so does IE.

A telling analogy - as it's built on IE. Or at least, used to be.

Steam Cloud Sync can be a bit flaky at times, which is annoying when you play something like Civ V on multiple machines.

Takes considerable time to load for me on Windows and doesn't work at all for me on Linux.