I have 3 friends that are very close to me, and they know every detail of my life (and so do I of theirs), good or bad. When I do need advice, or they do, we can rely on each other to get some feedback on any thing. But I trust them and I know they will have my back, and they wont divulge my personal details.
People that don't form these type of friendships are missing out. It makes the roller-coaster so much easier, and especially when going through life changing moments (job changed, marriage, breakups, etc).
I might have to add though that I suspect the startup community is full of people that are partially inside the bi-polar spectrum. Sometimes it takes a bit of a mania to start something new or crazy, but that euphoric high is always followed by a depressing low. Adding the uncertain nature of the startups, the emotional rollacoster becomes even more crazy and magnified.
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Addition: The arm-chair psychologist in me says the author might have had BPD symptoms, (borderline) during his childhood:
"I cried in private, hoping that my cries might just be loud enough for somebody to hear. I hit myself, to create physical pain that might distract from the emotional."