Agreed. I had heard so many stories of Arch being only for experts, difficult to figure out, having to do everything yourself, etc. Then I discovered the Arch wiki and tried it out for myself. The documentation is incredible. Even my specific brand of laptop has its own page with a few common hardware issues and steps to resolve them.
Ubuntu's supposed to "just work," but when it doesn't, you're screwed. Arch "just works" because a very knowledgeable community has probably been through what you're going through and took the time to write down what worked.