I think the reason I began trying to understand production logs and bug alerts was more of a calming mechanism than anything else. The developers get the same alerts and are already reviewing the logs, but by me understanding them I rarely need to ask if it's anything to worry about, etc. So it's not really me trying to help them with anything, it's more about knowing when to be worried vs. not, say if a client is launching their site on our platform tomorrow and I see some New Relic error come through at 2am the night before.