Why is installing programs in OS X sometimes unfriendly to newbies?
Confusion #1: When they download a regular DMG file, and Finder.app pops up with the application that's supposed to be dragged to Applications. However, Applications is nowhere to be found, and clicking on "Finder" again does nothing.
Confusion #2: An application is downloaded, he/she clicks on the file since the Downloads icon was bouncing. But that this point the actual Finder window sometimes pops up in the background, behind the browser. A lot of newbies just sit around waiting for minutes, expecting something to show up.