Really? Their tone is entirely wrong in my opinion. They sound like children who have never worked in the real world before. The issue they are facing is certainly a real issue, but they are handling it completely inappropriately.
That's just how they roll.
> The issue they are facing is certainly a real issue, but they are handling it completely inappropriately.
They've managed to start a huge discussion around Heroku's infrastructure while showing off the broader applications of their own annotation technology. I think they're doing just fine.