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Actually it did when the car reported 90 the night before and a call to Tesla assured him that a quick charge would "re-calibrate" the system because of a software bug.

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If his only defense is bad advice from a marketing person, then this reporter has not adequately protected himself in this situation. This was a product review, and if he had used the product in the same way that any other consumer would use it then his only misfortune would have been some extra charging time. It's possible that if he had spent the extra time charging and then reported that, then Tesla and its obstreperous leader would have responded, "don't pay attention to the gauge on the screen, just listen to our marketing dude!" But that wouldn't have reflected as poorly on Broder as the current situation does.

This is true even if you assume the best intentions from this reporter: he should know that Tesla is his adversary in his search for the truth and they will not suffer criticism passively. Many on HN and in the general public do not assume the best intentions of any reporter, and in light of that reporters should conduct themselves even more rigorously.

Seeing as no-one has heard the phone call, it's hard to say what exactly the Tesla rep assured him of.

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