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A quick test by one of my coworkers confirms that it does fix the GIF crash.

The gif issue was an Adobe AIR bug, so it's definitely gone now. It was incredibly frustrating having them break functionality that many of our users love, especially because it wasn't possible for us to work around the issue. Sorry about that!

awesome. this has been a huge thorn for a while now. so good to see it's gone. Now if only we had custom sounds support!

What prompted you to change, and what has been better about it?

We hired someone new, so had to upgrade from Campfire's free plan. HipChat would have been the same price, so we decided to give it a try, and never turned back.

Things I like that I think made us stick:

- @ messaging people

- private messaging

- 1st party desktop app

Adobe Air???