From looking at these graphs, it doesn't look to me that there's a problem with losing charge, but there may be a problem with how the state of charge is reported as range.
I'm not saying this is what Tesla does, I am just saying that the considerations for the UI in this case are interesting, and maybe there were decisions and behaviors involved that are different than a simple function.
If I look at some mobile devices I have access to:
Dell laptop: estimates time remaining in hours and minutes; in my experience, that estimate isn't reliable.
iPod Touch: the most concrete it gets is a warning "20% battery charge remaining". Is likely to show it multiple times. The display only shows a tiny bar.
iPad (and, I think, the iPhone): goes a bit further; can show a numerical battery percentage.
For both iOS devices, the Settings app also shows a "Time since last charge" section with "Usage" and "Standby" times. It does not dare give a time remaining.
Mobile phone: 5-bar battery full indicator.
Back to the electric car: especially given the short range for a full charge, I understand owners will want a distance remaining estimate, but I would say: if you can't give a reliable one, don't. 'Percentage charge remaining' plus a 'at similar speed and weather, you typically would have stretched this for x miles' indicator, IMO, would be better. And that is even more than a gasoline powered car will give you.
I'm not arguing that the log data shows the complete story in enough detail as to contradict every statement made in the NYT. And one another is susceptible to suggestion.I find it odd however that the few persons above me seem to completely ignore the cabin temperature chart for the sake of their argument.
That's why in my account I have the "expected around 90, saw 50 in bad lighting, misread it as 90" snafu. There is a drop, but not as precipitous as it seems.
What happened at 400 miles is apparently a set of full stops as he pulled in to a parking space to talk on the phone and say "I'm not gonna make it," followed by a short reversal of highway time which ends on the 400 mile mark as he went into Norwich, followed by a lot of stop-and-go driving in Norwich to get to some Tesla charger which the NYT article says is around here:
I can somewhat imagine his impatience and wish to get going again, if that's the situation.
http://www.nytimes.com/imagepages/2013/02/10/automobiles/10t...
And, the points on Musk's graph at ~399 and ~401 very closely match the reported night-before (90 mile) and morning (25 mile) range readouts.
The big drop, almost like a charging straightline in reverse -- is at mile 400. Some have suggested it's the battery's own self-heater which prevents it from getting too cold; that makes sense, but I'd love to see an official Tesla reference to that effect, if it's sufficient to explain the charge drop.
The drop in "miles of range" is precipitous, but the drop in the actual charge level of the battery is not.