Something along those lines.
The problems mentioned here are simply not shared by most users.
Show of hands, how many Apple users here can't get Chrome to work reliably?
How many iTunes users have had the app crash on them? I've been a fan of their products (software too) for at least a decade now, and the only crash issues I've ever had on iTunes were on Windows. (Apple's ported software is invariably crap) And I've got a library approaching 50k songs.
I've never had a problem with Preview corrupting files.
I've never had mail from the past appear on an iPhone.
Either I am incredibly, incredibly lucky, or these problems are rare and don't affect that many people.
And I am not that lucky.