Adioso is reinventing travel search. Check these never-before-possible searches
adioso.com
adioso.com
But what's up with travel startups not allowing remote workers? I'm looking for work right now, including at a travel startup, and that's just baffling to me.
Some of them offer an enhanced vacation "perk", but that sort of misses the point — I (and probably a lot of people who are passionate about travel) am more put off by having to be in the same place 48-52 weeks out of the year than I would be having to carry a laptop to wheverer it is I feel like being in the world.
And we encourage our team members to travel as much as possible, working remotely from anywhere in the world.
"You're interested in travel (and have ideally done a lot of it) but you're also adventurous enough to pack your bags and join us in San Francisco or Melbourne, Australia. (We'll be happy with a remote working arrangement initially, but we're after people with a willingness to relocate eventually if things work out.)" (emphasis mine)
But in that case you'll be hearing from me shortly :)
Another feature from skyscanner that I'd love to see: being able to set "from" as any airport in the country. For example, the UK is small enough that traveling to any airport is completely feasible. So I don't really care where I'm flying from (though it's advantageous if it's close to me), I just want the best price/distance ratio.
Plus, if you know your way around fare codes (http://www.farecompare.com/products/fare-display/index.html) you can find dates with Matrix where these "cheap, special" fares are available, using the advanced options.
"I want a cozy family hotel in chicago for three days in march over a weekend, flying from london"
Users just typed in "chicago". We nixed the natural language stuff after a few months.
This could be a great tool that allows people to do powerful, meaningful searches that have been limited to more technical folk. The business model is there, the big question is whether the queries are allowed to run long enough to find the best results.
Honestly, if you don't include the 2nd and 4th largest European airlines[1], you might as well forget about the European market entirely.
Skyscanner and Kayak both include the low-cost carriers.
[1] http://en.wikipedia.org/wiki/List_of_largest_airlines_in_Eur...
Note that sometimes you have to click the "show all" link at the top of the search results to get low-cost airline results to appear. (This is possibly revenue-related.)
This is a large part of my job. We have content from many airlines which are not listed by ITA, Amadeus, or Sabre
Skyscanner shows budget airlines (including both Ryanair and easyJet) along with 'traditional' airlines (BA, KLM, Virgin etc etc). In fact we show almost every airline in the world.
If you are searching for a route which you know Ryanair/easyJet to fly but we are not showing it, please do contact our customer feedback team (http://www.skyscanner.net/contactus.aspx) with the details and we'll investigate immediately.
Thanks
Sam www.Skyscanner.net
As others have said, they don't have every airline, and there are other route search companies, but they are one of the biggest.
As for the queries, airline routes and their pricing is extremely complicated. Their matrix software has been getting better over the years, and it does add new features every once in a while. But as for it being "a great tool... with a [potential] business model", that's what they're doing at ITA. If you've got some great query ideas, go see them. They're always hiring, their recruitment ads are all over boston.
"anywhere" appears to search a list of cities in sequence, not in parallel.
The top city on the list is Beijing (I doubt Tallinn-Beijing has ever existed or ever will); Dubai, Shanghai and Incheon are also in the first ten. Combine this with the server speed, and you have me staring at a throbber for far, far too long for searches that I know won't succeed and should have been trivially filtered out.
If I repeat the search, the same 48 cities are shown in the same order. Please stop trying to get me to go to Beijing. Consider a longer list, randomising the order and searching in parallel.
Your search results show no direct flights from Tallinn to London or Paris next month. This appears to miss results from RyanAir, EasyJet and Estonian Air. (Of these, your coverage page only claims to support EasyJet.)
But the real reason for looking for a one-way ticket was simply an attempt to speed up the awful search times.
I always felt that travel search was a big pain point that I was invested in solving. It also has some very obnoxious data lockdowns after scale. Anyone here have a ready blueprint for some great resources to test and hack around different travel search and booking engines with helpful APIs? I know some offer odds and ends...
Everything is running extremely sluggishly for me right now - including the wingtip time reported on the page? - dunno if HN is a contributor but FYI! Totally unusable even vs. doing month-wide ITA Matrix searches.
Whilst I commend them for letting me search over a period of time using natural language, I'd rather spend the time searching individual days on a search engine that has more sources.
The progress indicator above the calendar chart shows that we hit Expedia, Cheapoair and Adioso's own Wingtip engine.
Wingtip has most low-cost airlines across most of the world. See http://adioso.com/help/coverage
That would be sad.
Hopefully they don't get acquired and are super successful. Time will tell.
I LOVE your product but I consistently get way-slower-than-it-should-be load times on all your pages and searches. Just now I got a 502 Bad Gateway. Looks like you have some growing pains, which is great, but I highly recommend investing in a cloud server :)
Adioso Wingtip 31035 ms, Expedia 82331 ms, Cheapoair 38141 ms
And the home page takes about 20-30 seconds to load.
I'd love to hear about Adioso's backend - anyone from the company here to discuss it? Do you have any caching?
We'll be writing more posts about the core tech in coming weeks, but feel free to let us know what you'd most like to know about.
I'm looking forward to reading more posts and using the service when it's a bit snappier!
(I do not run my browser maximized, because too many other sites (e.g. HN) would use up the whole window, making text hard to read. Text is much easier to read when the lines are reasonably short than when they extend across the whole monitor width. And besides, I want to see other windows on my desktop than just my browser.)
I think it will take some time for people to realise that the geography of their real world travel conversations ("ever done South-East Asia?", "I'd love to see Eastern Europe!") can be used in travel searches where traditionally we've had to restrict ourselves to countries, or even cities.
As that transition is made, it will open up a whole wonderful world of experiences for people - and hopefully with the corresponding business success for Adioso.
What is so impressive about that? It's not even multilingual. Does it do typo detection? Does it do non-airline routes? Does it do passport/visa law interpretation? Embassy/agent/border point locations, open times and fees/currencies for visa acquisition? Black market vs. theoretical currency conversions? Credit card acceptance? Processing times? Time-of-day detection and night-time travel warnings?
You could hire me as a once off or occasional consultant for some more cheap ideas and reality-checks (full stack engineer from AU, previously lived US, so not ignorant of performance issues or your team cultures, either) or you could continue retreading old ground. Either way, there's a lot of the latter left to do before impressive happens.
Oh yeah... and the slow thing really is a problem. All I can think is that you are scraping data from many sources, because for the query I ran, there is exactly 1 (one) carrier, and a fixed schedule, with exactly 1 (one) price per standard, linear fare-period. There is no excuse for a non-instant response, unless your architecture is somehow borked.
- flexibility on dates ("mid July for 10 to 15 days")
- broadness on destinations ("Southeast Asia", "Western Europe", "California")
- non-geographic searches ("Somewhere warm")
- a UI that supports these flexible results.
No it's not perfect. Yes it's slow.
But no-one else has succeeded in building a product like this - largely because of the limitations in the 40+ year-old travel industry infrastructure.
We're determined to find a way to break through that and make this work.
Leave and return date flexibility exists within sites like Kayak, I use it all the time. Though it would be nice to make it more flexible, I agree, but this is not a new or killer feature.
> - broadness on destinations ("Southeast Asia", "Western Europe", "California")
Many people have this, usually powered by iffy geonames databases that are monolingual, out of date, or just plain wrong. These existing systems work fine for major destinations though. Best of luck doing the smaller ones and/or other languages better.
> - non-geographic searches ("Somewhere warm")
Iffy. Looks cute on advertising, but of dubious value given that everyone's definition is different. Example: Warm for a northern European or Canadian might be southern France in the European winter. At the same time, even further south and where it may be warmer in northern Africa, someone from LA or Sydney would not find it 'warm'.
> no-one else has succeeded in building a product like this
Major travel aggregators such as Qunar.com and Kayak.com are pretty ballpark. While you can definitely top their UIs in numerous small ways, you will have to make the net UI change valued enough to sway and keep users. Good luck with that.
I would go back to your target market and their use cases ... look at what they value ... un-tech-bias your judgements .. re-align your USP. (Suggestion: consider a range of 'cheapstake' to 'livin it fine' budget per day in a city/country and refocus on helping people to find new and innovative destinations they might like to visit but have never considered, by helping them to find destinations that meet their budget requirements. I know this is really a strong potential selling point for loads of weather-dissatisfied Londoners, and South America and Asia are strong potential regions for north Americans. Ditto south&SEA for Chinese, who are cashed to the hilt right now.)
OK, that's it for the free assistance ;)
Yes.
... also, complex enough to implement that the existing players can't just immediately emulate your changes (simultaneously letting all their users know about their great, new 'innovation', thus killing your only USP) should you actually gain any traction.
Not being negative, just realistic. Good luck.
Heh, you're just being that guy :)
Believe me, we've put a bit of thought into what we're doing.
Thanks for the interest, seriously.
Seems like adioso is trying to do something similar. Really well designed, but it seems like your servers are stressed with the load right now. I'm looking forward to trying it for my next trip :)
I have a lot of praise. Only negative is the site is really slow (at least right now).
I am going on about 10 minutes now with no results. So it isn't slow, it is unusable.
Also, it seems to make me choose either direct, 1 stop, or 2+ stops. Which seems odd. Why can't I leave that open-ended so I can look for best price?
can we search something like this?
Leaving in 3 days to a coastal city speaking English with hotel room prices from x to y with a beach window and a swimming pool.
This type of search is really what I'm looking for. I love that you can type in "somewhere warm" and give general time frames. I don't know if something this flexible has been implemented elsewhere (maybe without the natural language search) but I haven't seen something this flexible before.
I'll have to try this out a few times along with my standard travel search to see how the results quality compares but I'm hoping this provides insights into deals and locations that were previously much harder to find.
Blame the US Department of Transportation for flexible date searches going away; DOT was requiring headline prices to include all taxes and fees included, but you need to know the full route details to calculate those; and flexible date search was based on fare rules. I hope these guys don't get caught up in that, because flexible searches are awesome.
I'm currently searching for the cheapest way, I dont care how long it takes, to get from Guatemala City to as close as I can get to Santiago, Chile.
After a number of Adioso searches I found that it would be much cheaper for me to fly - Guatemala - Miami - Lima, saving me around $400 per person (flying with my gf).
A feature I would love would be a reverse search. Searching by destination with an open ended departure location. I'd love to put in Departure: North America Destination:Santiago, Chile and find the cheapest option.
That's what we thought when we started working on this 5 years ago. We're at how little progress has been made.
We see a huge variety of opportunities for innovation both in technology and business models. Stay tuned :)
Similarly for "Auckland NZ to Christchurch UK" - people might be getting more than they bargained for there. :)
Also, your filters should be smart enough to enforce their own constraints. I should never have to wait until the results page to get this:
"Please reduce the range of trip lengths you are searching for, and we'll be able to find you results."
For the record, I got a 502 Bad Gateway nginx on one search results page, but it went away on refresh.I like the ideas you guys are bringing to the table (and the personality of your announcement). Not only are the searches you've demoed here clever, but the filters (afternoon flights shorter than N hours) are nicely integrated. Scrolling feels a bit janky though.
Good luck!
Daniel - Adioso Interface Designer
Nice stuff though! I look forward to using it when the load isn't so heavy as it seems to be right now. And please don't sell out to someone (cough, Yahoo!) who has a history of cutting the features that users love.
For instance, this spring I am going to India with work, after which I want to travel to somewhere in southeast asia, probably with one or two stops, and then home to copenhagen.
It should be possible to have an overview over my entire travel, not just the one leg or a simple return trip as my travels are rarely just that.
(looks good though, I am definitely going to try it)
Ebookers / Expedia search is pretty easy - pick the dates, pick the location, compare prices.
I just don't see the need for these kind of searches
Anyway - avoiding fixed date searches is only one part of this. Even if your dates are fixed it's nice to see non-fixed destination searches. (I already know about Skyscanner)
at 50 seconds worth of search time you've lost me.
Seeing what Adioso has done, and also that there is a good deal of overlap. Could not resist, telling about our Startup.
We do what we call as 'free text search'. Its customized for searches in India, like you can do something like: 'Bangalore to Kanpur by train via Delhi'.
Or you can just search by a train name, or number, or flight number or by Airline name and many other things.
Some more examples of free text searches possible are at:
http://www.90di.com/travel/help/examples.html
If you are interested, please do try out 90di.com, and any feedback is welcome.
* Sorry for using a throwaway. I do maintain another account here, and contribute positively, I promise :-)
"We've had an an error. Struggled to complete search: Couldn't find a place called "bali some time in the next 3 months"
But yes, among many things we need to improve, the search parser needs to be more capable, and we'll be improving that as soon as we can find the time.
The inspiration came from sites like SkyScanner
When I found it and clicked on Gdansk, Kiev started loading but then hung.
I also think Skyscanner (also mentioned in this discussion) is very good.