While we understand that it could take 15 minutes for one person to do, please note that we have a LOT of items on our to-do list, and this requires involvement from many teams (multiple folks and teams need to discuss and review the list, we need to escalate to our developers, etc).
In the past few months alone, we've added a bunch of new TLDs. We included autorenew on domain services. We added a new Onepager web hosting service. We created this EFF fundraising effort. We created the best SSL reseller plan out there. And there's more. We've been busy.
Further, we're working on features that many of you have requested -- and are hoping to roll those out this year.
There are a lot of items on our agenda. This, too, is on our agenda. It will happen. It just won't happen overnight.
I realize I'd be thinking along the same lines as you if I were you, smartwater, but Namecheap is a company. It's not a one person entity. Therefore, again, this is a process. More than one person is involved in this process and it is planned.