Ask HN: Customer Support as a Service?

Are there any startups offering good quality "customer support as a service"? Specifically for my paid iPhone apps. I'd love to pay someone to deal with the easy/repetitive requests and leave the more challenging ones to me.

(FogBugz's snippets go a long way here, but it still sucks up more of my time than I'd like.)

Hopefully this hasn't been asked before--I searched but couldn't find anything relevant. Thanks!