Why Mahalo employed a felon hacker
calacanis.com
calacanis.com
I don't understand why Calacanis' choice was between firing his trusted CTO and retaining a convicted computer felon.
I don't understand how Mahalo could have checked any reference, let alone 3-5, and not found out that Schiefer is one of the most famous computer felons in California.
I don't understand why Calacanis is characterizing something that Schiefer did in 2005, in his mid-20's, as the actions of a "stupid kid".
I don't understand how Calacanis arrives at his estimation that Schiefer did only 0.0000001% of the damage he could have with his botnet. Schiefer stole random Paypal accounts and used them to buy things, and passed stolen Paypal accounts on to his acquaintances. What's the "worse" thing you can do with a botnet? At least the DDoS extortion botnets target gambling sites, and not your mom.
For that matter, I don't understand how Calacanis can equate what Schiefer did to the dumb things lots of teenagers do on computer networks (and, for that matter, on conference room floors). Schiefer wasn't a "hacker". He's a carder.
(As a side-note to Calacanis: sniffing people's passwords at conferences? Also illegal!)
Calacanis says Schiefer was supervised in his work at Mahalo. Is there someone who isn't supervised there? I don't understand how Mahalo believes they had the capability to supervise someone who can manage a 250,000-host botnet.
Unfortunately, I do understand why Calacanis thinks he doesn't handle sensitive information. He doesn't see the link between tens of thousands of email-password pairs and those people's bank accounts. Just a wild guess, but I'm thinking the guy who steals the Paypal accounts out of bot-infected Windows boxes can make that leap.
This is just such a weird post. I guess I can understand not seeing "contrition". But Calacanis seems proud that this happened. It's just head-explody weird.
Option 1: fire him (good PR), 2: Fire him and fire the guy who hired him (overkill PR stunt), 3: keep both (bad PR)
I sort of hate our culture which demonizes anyone who has ever been prosecuted by the justice system and quickly shuffles them into a corner of "people who we can't legally round up and gas but are just as worthless". It's really unhealthy to think that decent, worthwhile people can't ever make mistakes in judgement (and learn from them!) and to presume that the law is always morally correct. It's really a great disservice to the idea that we are trying to rehabilitate people.
That's what I'm really annoyed about, so maybe this situation really just doesn't fit, but I still felt it had to be said.
A spontaneous feeling would be that maybe someone should earn the trust somehow, so I wouldn't necessarily simply put them in a position where they can do the same things they did before. (Like not employing child abusers in child care). Anyway, it is hard to tell without knowing more about the person in question.
One can only have a morally superior attitude that denies the restoration of trust if you imagine that you'll never make a mistake.
John was actually convicted for identity theft, fraud, and stealing bank account info. So the charges were pretty serious. Infoworld makes it sound like he just used the bank account info to pay for domain registration and web server space. It seems from the report the biggest victim was a company he scammed 19k out of for installing software on people's computers. So while it looks like the damage could have been a lot worse, the charges are very serious.
But anyway, for whatever reason, Jason decided to keep John on as an employee. People deserve second chances, so I'm willing to believe that John might be a good guy who just really screwed up. So I could accept that Jason might have good reason for keeping John on.
Since the story just broke, the information is pretty basic, and right now the only link between Mahalo and John is from Jason's blog. But of course that would change. Soon journalists are going to be mentioning that John was employed at Mahalo. And now Jason has taken charge of that bit of the story. He has been relatively open and defended his decision. So I see the blog has a good attempt to minimize the negative P.R. from John Schiefer getting convicted.
Info World:http://www.infoworld.com/article/07/12/17/50FE-busted-botmen...
We decided to submit letters to the judge in order to have John's sentence reduced from 60 years to something more reasonable. In order to do that we had to go on record, and those records came out yesterday at the sentencing which I attended.
The Register called today and I thought it would be best for me to explain our position in an honest and upfront way, rather than just having one quote posted here or there.
Yes, my CTO screwed up the hiring process by not doing a basic Google search.
Yes, the easy choice would have been to fire John.
However, after getting to know John I thought the best thing for John and society would be for John to work until he went to jail. He's a good person who did very stupid things.
My only goal at this point was to help reduce John's sentence and help him become a functioning member of society.
all the best, Jason
As I said before I think the charges against John are serious. I don't know what is fully going on and I don't know know John personally. So I really don't have enough knowledge to form an opinion of his character. So since you know John and say that he is a good person, I believe you. He obviously has technical skill and knowledge, so I see no reason that he can't become a productive member of society once he gets out of jail.
Although no news reports currently mention that John worked at Mahalo, that will probably change. As you mentioned, the Register called you today. And once people see that John worked at Mahalo, they are going to link Mahalo to a convicted cracker. Naturally that is going to raise some questions about your company.
Sure you could have not made a statement and refused to answer any questions. That is your right. I really don't see how using Mahalo could put my identity or computer at risk (My level of computer knowledge might be making me overconfident). So some of the questions people raise about Mahalo are probably going to be invasive and will not have much to do with a user's experience using the site. But the P.R. is bad, and if you hadn't made any statement, people will probably have assumed the worst about your company.
Also, I am sure that John needs any support he can get right now since I am sure that he is going to be attacked. So I'm sure John appreciated your public support of him.
So basically an open and honest explanation helps mitigate that bad P.R. Now if people are curious about why you hired John, they can get answers directly from you. And you posted the blog before news reports reports came out about you hiring him, so it really does not come across as defensive. I made that comment about your blog post being smart P.R. because that post and its timing is one of the best responses that I can think of to any questions about your company.
All the best, Chris
It seemed clear to me that the title was deliberately worded to be provocative. This is a common characteristic of linkbait.
Given Calacanis' past history of search engine spamming, I'm far less forgiving with him than I would be with someone else. Forgive me for "misinterpreting" his intent.
Even extreme self-promotion doesn't go this far. People may be bad at calculating risks, but the risk of negative PR is one that we seldom underestimate.
They are motivated, willing to work for cheap, and appreciate the opportunity so much more than someone 'willing to take a paycut' to join your startup. And when times get tough they will be your most loyal employees.
In a startup where cash is tight and the outlook is 'hazy', an employees loyalty is priceless.
Calcanis just took years away from my eyes with that color.
That's a clear injustice.
Is this?
16) Don’t waste money on recruiters. Get inside of linkedin and Facebook and start looking for people -- it works better anyway.
Just one question, Why use John real name in your post? That is one more Google entry into poor John record book.
I wouldn't doubt that the conditions minimized or prevented his use of computers outside of work-related purposes.