Hi HN - OP here. We've been developing customer support tools for mobile apps for a while now (mostly live chat), and we've noticed that most apps bump you into an email form when you have a support query, or mobile browser for their FAQ. So we decided to build a Helpdesk that lives inside your app - lets your users see and search the FAQ right inside your app, imports your content from Desk/Zendesk, lets users open tickets also inside the app, and alerts them with answers using push notifications. Happy to answer any questions, and totally open to suggestions!