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I'm not sure if you're being sarcastic, but what you're calling "good, holistic customer service" is more commonly described as "inventing a problem and then selling you the solution".

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Google is doing the same on Android - there's no native tool to search for large images and videos by date. There's a Purchase Google Cloud Storage type of header that pops up when you start to get full, and you can delete whatever is quick to find or remember to delete, like WhatsApp media, which you find through an annoying directory structure with a broken tool. It's terrible.

Gosh, maybe there are two companies that are both doing the same bad thing, rather than the thing being good?

> Google is doing the same on Android - there's no native tool to search for large images and videos by date

This is completely untrue.

Android Files app.

I just went to the very top, selected images and videos, and set a custom date. (And then sorted by filesize)

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