From [0]:

> The funny thing about scoring systems is they are kind of little dictators. They tell you what you’re supposed to want and value. And that’s the weird thing. Scoring systems are little definitions of success and failure. I think one of the biggest differences is that, in games, those definitions are temporary and playful and under your control. And if you don’t like it, you can throw it away and you never have to play again. And in institutions, they’re authoritarian. […] After a period of time, [metrics] seem to drain what’s genuinely valuable from the system because they point people at something that’s very easily and mechanically checkable and measurable.

[0] https://99percentinvisible.org/episode/673-the-score/transcr...