Fair enough, our users are a broad range of severely non-technical to technical. We have our IT team manage the admin portals for these kinds of things, so not sure there's a huge difference between IT managing the copilot admin vs chat admin.
I really was just curious about any interesting gotchas anyone else has run into. Historically, Microsoft is a balance between "this is great because it's already here, we just need to turn on a button to enable it" and the quality or reliability being not what we expected, to put it mildly. That and onboarding is a headache for external tools, but is often a tiny fraction of long-term maintenance so isn't necessarily the highest-weighted issue.