fiduciary duty doesn't mean you always have to do what makes the maximum profit
avoiding the destruction of good faith with consumers is a legitimate business interest
avoiding the destruction of good faith with consumers is a legitimate business interest
There are a few, I mean very few executives who stand firm on defending good faith toward customer happiness and quality. One of the only things stopping the spiral is competition. That’s why there’s an incentive to consolidate into a few massive conglomerates.