Price escalation and reduction in features just leaves a horrible taste in my mouth as a consumer, and moreso, a human.

I want them to succeed as a business so I can use their products, but trust does erode over time. I wish they would realize this and value their customer more.

Yea, the $500 package is likely a rebranded $200 from a few months ago. Keep in mind all providers have been cutting token allowances for their subs for a few months now