Yes. Bad UI, cumbersome flows, too little automation, … plenty of flaws, but the business just keeps on running. Orders received, invoices written, documents shared, …
This doesn't ring true. Shit goes wrong all the time, and we put people in the loop to fix things when it does.
I guess experiences differ across companies and industries. I work in logistics. Logistics deals with messy processes and a messy reality all the time. A tiny fraction of that is due to buggy software. Some of it could be avoided with great software, but again: that we also didn’t have before LLMs
Orders missed/not fulfilled, invoices with the wrong amounts, wrong documents shared or shared with the wrong audience - all these and a bunch of more errors are still consistent with business not dying, yet that's definitely not the mythical 24/7 without a glitch