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In TFA the chatbot got confused, and the author never decided to correct it with "no I'm trying to find an old tweet about NBA Dario" which a normie would do, and be satisfied with the result.

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always the same response: "you're holding it wrong"

I think they are really pulling a "no true Scotsman".

"No true normie would be dissatisfied with this unhelpful response, really it's exactly what a true normie wants"

I mean if you're trying to mimic human-like interactions, then you have to remember that human interactions involve constant trivial miscommunications and correction of them.

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