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I'm not sure that we can brush away toxic behavior of people and social media as a simple "imperfection".

These can cause serious damage to the lives of ordinary people.

Oh, I agree, but the GP overstated it, I think. It's hardly "the saddest part of humanity, nor would I agree that "No one has grown up."

We SHOULD be less eager to jump to strong judgments.

We ARE still going to make this mistake. Even some of the best of us, sometimes.