If you do that you'll quickly pivot to selling drugs and gambling tips.
The idea is to be honest with ourselves. Once you start there, solutions arise.
From my experience I have not experienced customer feed / customer thinking spiralling towards drugs and gambling tips.
Then also, companies are guided by some mission / values which might prevent you from going into that direction, unless you are working for an online gambling company
I sincerely do not follow how you get to drug and gambling when you think about being customer-first, what am I missing?