1) I've been a customer of restaurants for far longer than I've been a tech entrepreneur.

2) I've been an investor in over 20 food-tech based Startups. I'm not clueless about the industry.

3) I come from middle-class (or lower-class!) america -- Appalachia, to be exact -- and my opinions are not based exclusively on either fast food restaurants nor high-class ones, but rather all of the above.

you're welcome to your own opinion, but I'm hardly I'll-informed about the industry, from either customer or operator perspective.