> I believe the same will happen with software. Sales, product design, customer service and operational aspects like uptime will matter more than the software itself. Ironically, this is the kind of stuff the HN type highly dislikes.

Agreed. It's not even a new thing. They tried to teach me/us long ago, starting by putting it into words we might more easily understand, such as "Customer Development" lol.

When I realized that it was the sales guys that will have the power in the mid-term new world, I got genuinely upset. However, maybe they always had the power and I just didn't want to accept reality.

Now, I believe the most desired hire in the near future will be the PMM.