One of the more horrifying stories to read was about [Code Yellow back in 2019.](https://finance.yahoo.com/news/google-2019-code-yellow-blurr...) Google's algorithms were getting too good. Users were finding what they wanted too fast. They'd type in their query, the first result was good, then the user would close the tab. For Google, this meant less ad revenue. They wanted users to stay on Google for longer. *So they chose to degrade the algorithm quality.* Users would have to click multiple links to find the information they wanted, and inside every link was ads served by Google. This is one of the pivotal moments in one of the worst cases of enshitification in software history.
My coworkers use Google and often quote back the AI summary me instead of checking the source and referring to that. It's scary seeing even those with higher education behave like this.
I attempted to google this a few years ago to no avail.