> big corporations about why they force everyone into arbitration out of the goodness of their hearts. We don't need it regurgitated as if it's the truth.

Its not a regurgitation. Its the facts.

It applies to small businesses too.

A mom and pop shop will (or should !) also have ADR clauses in its contracts.

And the court will certainly take a very dim view if you try to sue a mom and pop shop without having tried ADR.