Amazing Dropbox went from a brilliantly simple service to this stagnating corporate swamp of ooze. Yet another fascinating example of how headcount correlates with quality decline.
I use a bunch of additional services they offer. They work well, make me spend less money and save my time (e.g.: send, transcription, advanced sharing controls).
I once contacted their customer support about this and their answer was "Oh really? Can you send some examples?" So I sent them screenshots of all the upselling banners, popups, etc. that they showed and I never heard back from them.
It also didn't make sense at all. Why, if I'm using Dropbox for family use, would I upgrade to a business plan?