"292 of Macy's 800 stores have been doing double-duty as mini-fulfillment centers that assemble, pack and ship online orders"
"since 40 percent of bestbuy.com orders are now picked up."
So I don't support them, but if I need something, ordering for pickup a) ensures the price, b) minimizes upsell, and c) ensures stock (I'm sick, too, of times when there was a display model out but nothing in stock).
It made me swear off ever shopping at Best Buy again, but I broke that promise when they started price-matching Amazon prices...
I've yet to try them on this. I'm curious - do they actually match Amazon every time, no matter what? When they first announced this, the press releases seemed to indicate that each store could independently decide not to honor on a per-situation basis.