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> It really sucks one cannot publish something like "this guy charged me $5k, wrote my name wrong and forgot important paperwork the day we showed up to court" as that could make you liable for damages.

That's pretty much what bar associations are for, filing a complaint against an attorney at the bar seems like a pretty standard procedure.

>There should be a safe harbor for that.

A safe harbor would be the opposite, it would be immunity for the lawyer.

Assuming you are in the US, there is a safe harbour called "opinion based on disclosed facts" for that. You could also fairly argue that the conduct of a lawyer is a matter of public concern

If you don't have the resources to defend yourself then it's probably not wise to publish things like this but you can tell others of your experience.

Also for those things you could sue for damages or lodge a complaint for malpractice.

Even if there were it would just be another court case