The owner clearly cares, but she has a new born baby and looking for way to speed up things without adding extra admin overhead and expenses. She is now forced to go back to a manual process.
She wasn't aware of the slop-shaming online, she saw a good enough sign and used it.
If people don't like the coffee shop because of an AI sign, they go buy somewhere else, but they can spare the shaming, ideological lectures, projections and death threads. I bet you anything this is the same crowed that is lecturing people about pronounces and shaming them, a form of power exertion.