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If making posters is outside of the scope of their normal job duties as it had previously been defined, then yes, absolutely I'd expect them to be paid extra.

Just because they're on payroll and being paid for their time doesn't mean you can instruct them to do anything you ask.

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I assure you, a retail workers job description includes doing all sorts of things, many much less pleasant than making signs. I guarantee you the employee assigned to sign making was happy to be doing that over cleaning the bathroom.

And besides, this is the U.S. Unless you’re in a union, responding to legitimate, legal and business-related tasks from your employer (that don’t exceed your ability to accomplish, e.g. not lifting 100lbs or whatever) with “not in my job description” will get you canned.

True. I can’t speak from experience, but this seems like it might often fall within the scope of normal job duties, though.

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