The answer is probably "because SOAP was the hot new thing when they first decided to do this".

Working with enterprise software is in general a horrific experience, especially that which originated in the 90s at the peak of OOP dogma-cults and insane architecture-astronautism abstraction mixed with SOLIDly thick levels of bureaucracy.

My memories of COM, CORBA, DCE/RPC, XML, etc. are not great. Some of the stuff reads like satire today, but people were actually serious about it: https://en.wikipedia.org/wiki/Object_Management_Group (I recall an article in a physical magazine long ago which started with "The Object Management Group's Working Task Force, also known as OMGWTF...")