When you look at older software, most of it was higher quality than the things we have today. A web site contained more information in a more readable way, more features in a smaller footprint. Same for native applications.
Now we slap what we found online together and calling it done. Everything is sparse, takes ages to load, centuries to submit and everything is so disconnected and async that some simple features are straight out impossible.
This is what fixating on the destination brought us. I dare you to download something you purchased 3 months ago via a 4096 character S3 link they have sent you, and double dare you to ask customer support for a new link. I'll bet that with a 80% chance they have no way to verify your serial number, even.