There's pretty clearly a vibe on this thread that calling 911 is itself a use of coercive force. It is not. 911 is how you're ordinarily supposed to reach the police. In my neighborhood, it's how you'd report a stolen bicycle. It's the job of the police to handle those calls appropriately, and I don't see any indication that the call was handled inappropriately here.
The story doesn't want to give you that context because their goal isn't to inform you, it's to get your blood pumping.