The article certainly signals that we're supposed to feel sympathy for the folks in Kenya. But they are knowingly helping people cheat, right? The next thing, we'll be asked to feel sympathy for moms who kill their kids.
In the same way a mom and pop pizza joint willingly serving someone who is trying to be on a strict healthy diet is helping people cheat, yes, but if McDonalds then rolled in and took away all their business, is there no room to feel sympathy for the loss of mom and pop's livelihood? It is not a binary situation.
That's a bit of a weird jump, where's that come from?
The industry wouldn't exist if students were result expelled for cheating. It's pretty obvious when someone's doing it.