Hacker News Reader

Comment by dspillett | Hacker News Reader

> Every time their live support chat is open […], I send them Goatse.

Unfortunately there is little chance that a human is anywhere near the other end of that chat these days, so your evil is somewhat wasted.

> (why would the anti-adblock firm even offer one)

They want to appear to care. And appear to be a company of real people, who you might like if you met in real life, who will be out of pocket if you don't look at their ads.

View on HN

If there is a person on the other end it’s not someone who has any link to the company, they’ll be an outsourced service, so all you’d be doing is sending graphic porn to a poorly paid worker.

It’s like screaming at a cashier because the supermarket head office made annoying changes to the company.

The cashier still gets paid mind you, if he can put up with it it's the company who is inconvenienced by the slower queue.

I know a fair few people who work in shops, hospitality, and similar. Being a dick to your server is still being a dick to your server, even if you dress it up as doing it to get at their employer.

Occasionally your server deserves a bit of dickish behaviour because of their attitude, but this is relatively rather rare in my experience.

The company has an almost immeasurably small impact on their profits, and will never be measured anyway.

The cashier is a real human doing a job to put food on the table and has done nothing to deserve it, and may well have been far more hurt by the head office than you.

Reply on news.ycombinator.com