RCS is technically superior (protocol, transport, security, all of it) but is captured from the start on the technical level by design by the big players. From the perspective of the vast majority of users who have very limited technical awareness, it was silently slipped in as an upgrade at one point or another. This means that those not adopting the proprietary BigTech solution are perceived as being difficult by insisting on using software that's now perceived as outdated or as otherwise mildly incompatible.