We had an apartment building complex where the inhabitants were fighting the owners over the elevators. The owners claimed the elevators did not always break down. The inhabitants challenged them for a game: go from bottom to top and step out once on every floor. Somehow the local press got invited. Of course, one owner and the press guy got stuck for half an hour, the resulting newspaper article had was written by a very pissed off reporter, and the elevator got finally replaced.
I want Tesla top management getting a similar challenge: Get this broken down tesla off the road. Meanwhile, some first responders do the same to a normal car.