I live in Misissippi. The last time I had to go in-person for a license renewal I was in and out in less than 10 minutes because they had automated kiosks. Then again, Mississippi is a progressive state.
The point of the government doing it is that it has to be able to service those people who live maximally far from a DMV (say 60 minutes each way by car), who can't drive there, who have to weigh losing pay to take the time to travel there, who have below average intelligence, who are functionally illiterate (because Mississippi created A LOT of those before their recent education reforms), who "can't use technology", who forgot to bring whatever specific document qualifies for Real ID, etc.
There is a huge difference between a guaranteed Constitutional right that this country fought a Civil War for... and a privilege such as getting on a plane or driving a car.
Assume that I know everything you know about this topic and still arrived at a different conclusion.