This is the guideline that people find, by far, the hardest not to break. @dang or whoever - has anyone ever considered adding some kind of 'meta' discussion area to each topic? This would provide a place for people to commiserate / troubleshoot without diluting the main discussion? As we saw here, the discussions can sometimes be plenty productive (e.g. the author seeing and reacting to the criticism, paywall workarounds, etc.), it's just not what people interested in the actual subject want to read. And conversely, if it was moved into a special meta annex, people with a problem or a gripe would know right where to look.