Hardlinks have long been a well-documented feature of many file systems. I don't see how their use in a context users largely do not meddle with is too confusing or complicated.
Anyways it can be both? It could let the filesystem handle it if it detected the FS has file or block dedupe and fallback to hardlinks otherwise. It doesn't but that could be done if it showed it was worth it.
Maybe it's because I've been recently playing around with deduplicating subtrees in a different domain, but I don't see what makes this feature too complex to be worth the cost. Sure, symlinks and hardlinks require some additional care compared to plain files, but it's easy enough to add tests for those cases.